Contact Lottomart

Get in touch with our expert support team - We're here to help you 24/7

Visit Our Platform →

🎮 Play Games 💰 Claim Bonus 📱 Download App

Send Us a Message

Have a specific question or need detailed assistance? Fill out our contact form and we'll get back to you within 24 hours. For immediate assistance, you can also visit our games section or check our latest blog posts for helpful guides.

Frequently Asked Questions

Find answers to common questions about Lottomart services and offerings.

Account & Registration
How do I create an account on Lottomart?
To create an account on Lottomart, visit our website and click on the 'Sign Up' button. You'll need to provide some basic information, including your name, email, and preferred password. Ensure your details are accurate to avoid issues with future withdrawals. After completing the registration form, you'll receive a confirmation email to activate your account.
What should I do if I forget my password?
If you forget your password for Lottomart, simply click on the 'Forgot Password?' link on the login page. You will be prompted to enter your email address, and we will send you a link to reset your password. Make sure to check your spam folder if you do not see the email in your inbox.
Can I have multiple accounts on Lottomart?
No, Lottomart only allows one account per player to maintain fair play and security. If you attempt to create multiple accounts, it may result in account suspension. If you have issues accessing your account, please contact our support team for assistance.
How can I update my personal information on Lottomart?
You can update your personal information by logging into your Lottomart account and navigating to the 'Account Settings' section. Here, you can modify details such as your email address and phone number. If you encounter any problems or have questions, don't hesitate to reach out to our customer support for help.
Deposits & Payments
What payment methods are available for deposits on Lottomart?
Lottomart offers a variety of payment methods for deposits, including major credit cards, debit cards, and e-wallets. Popular options in Pakistan include Easypaisa, JazzCash, and direct bank transfers. We strive to provide secure and convenient payment options for all our players.
Is there a minimum deposit amount on Lottomart?
Yes, the minimum deposit amount on Lottomart is PKR 1,000. This amount ensures that players can easily get started with our extensive selection of slot games while taking full advantage of our promotional offers. For specific promotions, the minimum deposit may vary, so check the terms of each offer.
How long does it take for a deposit to reflect in my Lottomart account?
Deposits on Lottomart are typically instant and should reflect in your account immediately. However, in some cases, it may take a few minutes, especially for bank transfers. If your deposit does not appear after this time, please contact our support team for assistance.
Are there any fees associated with making a deposit on Lottomart?
Lottomart does not charge any fees for deposits made using supported payment methods. However, your payment provider may have its own fees, which are outside our control. It's advisable to check with your provider for any potential charges before making a deposit.
Withdrawals & Cashouts
How can I withdraw my winnings from Lottomart?
To withdraw your winnings from Lottomart, log into your account and navigate to the 'Withdraw' section. Select your preferred withdrawal method and enter the amount you wish to cash out. Please note that you may need to verify your identity before withdrawals are processed to ensure account security.
What is the minimum withdrawal amount on Lottomart?
The minimum withdrawal amount on Lottomart is PKR 2,000. This ensures that you can take home your winnings efficiently. Review our site's terms and conditions for specific details regarding withdrawal amounts and processes.
How long does it take to process a withdrawal request?
Withdrawal requests at Lottomart are typically processed within 24 to 48 hours. However, the actual time it takes for funds to appear in your account can vary based on your chosen withdrawal method. Bank transfers may take longer than e-wallets, which are usually quicker.
Are there fees for withdrawing from Lottomart?
Lottomart does not impose withdrawal fees; however, your payment provider may charge fees for transferring funds. Be sure to review the terms related to fees with your chosen payment method to avoid any surprises during your cashout process.
Games & Gameplay
What types of slot games are available on Lottomart?
Lottomart features a diverse range of slot games including classic slots, video slots, and progressive jackpot slots. With over 4,000 games available, players in Pakistan can easily find their favorite titles as well as explore new creations added regularly to the platform.
Can I play slot games for free on Lottomart?
Yes, Lottomart offers a selection of slot games that can be played for free in demo mode. This allows players to familiarize themselves with the gameplay and mechanics before committing real money. However, to access real winnings, players must make a deposit and play with real funds.
How do I know which games have the best RTP (Return to Player)?
At Lottomart, we believe in transparency. You can find the RTP for each slot game directly in its information section. Higher RTP percentages generally indicate better returns over time, giving players in Pakistan a clearer idea of which games to try for optimal gameplay.
Are there live dealer games available on Lottomart?
Yes, Lottomart offers a variety of live dealer games including blackjack, roulette, and baccarat. These games bring the authentic casino experience directly to you, allowing players in Pakistan to interact with live dealers while enjoying their favorite games from the comfort of their homes.
Bonuses & Promotions
What kind of welcome bonus does Lottomart offer?
New players at Lottomart can enjoy an exciting welcome bonus which includes additional bonuses and free spins. For instance, after making your first deposit, you can receive a percentage match bonus and up to 500 free spins on selected slot games. Check our promotions page for the latest offers.
Are there ongoing promotions for existing players on Lottomart?
Absolutely! Lottomart regularly features ongoing promotions for existing players, including weekly bonuses, cashback offers, and free spins. Our loyal players in Pakistan are rewarded consistently, so be sure to check your notifications and our promotions page for the latest offers.
How can I claim my bonuses on Lottomart?
To claim your bonuses on Lottomart, simply opt-in on the promotions page and follow the instructions provided. Bonuses usually require a qualifying deposit or meeting specific terms and conditions. Be sure to read the details carefully to maximize your rewards.
Do bonuses come with wagering requirements?
Yes, bonuses at Lottomart typically come with wagering requirements. This means players must wager the bonus amount a certain number of times before withdrawing any winnings. You can find detailed information about the wagering requirements in the terms and conditions associated with each bonus.
Security & Safety
Is Lottomart a safe platform for online gaming?
Yes, Lottomart prioritizes player safety and applies robust security measures, including SSL encryption to protect your data. Our platform complies with industry standards to ensure a secure gaming environment for all players in Pakistan. Your safety is our top concern at Lottomart.
How does Lottomart promote responsible gaming?
Lottomart is committed to responsible gaming and provides tools to help players manage their gaming habits. Features such as deposit limits, time-outs, and self-exclusion can be found in your account settings. We encourage players in Pakistan to play responsibly and seek help if necessary.
What should I do if I believe I have a gambling problem?
If you believe you have a gambling problem, we recommend reaching out to our customer support team at Lottomart for assistance. Additionally, we can provide information on local support services where you can find professional help. Remember, it's important to prioritize your well-being.
Are my financial transactions secure on Lottomart?
Yes, all financial transactions on Lottomart are processed using secure payment gateways. We utilize the latest encryption technology to protect your sensitive information, ensuring that players from Pakistan can enjoy their gaming experience without worrying about security concerns.
Mobile Gaming
Is there a mobile app for Lottomart?
Yes, Lottomart offers a dedicated mobile app available for both iOS and Android devices. The app provides a seamless gaming experience, allowing players in Pakistan to enjoy their favorite slot games and engage in live dealer games from anywhere.
Can I access Lottomart from my mobile browser?
Absolutely! Lottomart is fully optimized for mobile browsers. You can access our extensive library of slot games and other offerings directly from your mobile device without needing to download the app, ensuring you can play wherever you are in Pakistan.
Are there any differences between the desktop and mobile versions of Lottomart?
While both versions of Lottomart offer access to the same games and features, the mobile version is designed for smaller screens, optimizing navigation for touch controls. Players in Pakistan can experience a user-friendly layout regardless of whether they choose desktop or mobile gameplay.
Will my progress and balance transfer between devices?
Yes, your progress and balance on Lottomart are synchronized across all devices. Whether you play on desktop or mobile, you can seamlessly switch between platforms without losing any of your gameplay history or earnings.
VIP Program & Benefits
What is the VIP program at Lottomart?
Lottomart's VIP program is designed to reward our most loyal players with exclusive benefits. This includes personalized support, higher withdrawal limits, daily bonuses, and special promotions tailored to enhance your gaming experience in Pakistan.
How can I become a VIP member on Lottomart?
To become a VIP member at Lottomart, players typically need to meet specific betting thresholds over time. Our VIP manager will review your activity and invite you to join based on your loyalty and gameplay within our platform.
What benefits do VIP members receive?
VIP members at Lottomart enjoy numerous benefits, including priority customer support, tailored bonuses, exclusive promotions, and invitations to special events. These perks are designed to create a more rewarding experience for players who choose to game extensively on our site.
Is there a cost to join the VIP program?
No, joining the VIP program at Lottomart comes at no cost to the player. It is an exclusive reward for loyal players who frequently engage with our platform. The more you play, the more likely you are to become a VIP and receive these enhanced benefits.

💬 Get Your Questions Answered - Start Now →